Privacy Policy

1. Introduction

Welcome to bo88, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting the privacy and personal data of every player who visits or registers on our website at https://bo88.cam. This Privacy Policy explains in clear, straightforward terms what information we collect, why we collect it, how we use it, and what rights you have over your own data.

By accessing or using bo88's services — including placing bets on cricket, playing live casino games, spinning slots, or making deposits via bKash, Nagad, or Rocket — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

bo88 is intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal information, we will take immediate steps to remove that data from our records.

2. Information We Collect

When you register an account, use our services, or interact with bo88 in any way, we may collect the following categories of personal data:

• Identity information: full name, date of birth, national ID number or passport number, and a photo for age and identity verification purposes.
• Contact information: email address, mobile phone number (used for bKash, Nagad, or Rocket transactions), and residential address within Bangladesh (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar).
• Financial information: deposit and withdrawal transaction records, payment method details (mobile wallet IDs for bKash, Nagad, Upay, or Rocket), and betting history.
• Technical information: IP address, device type, operating system, browser type, session duration, pages visited, and referral source. This data is collected automatically via cookies and server logs.
• Communications data: messages sent to our support team, feedback submitted via contact forms, and records of promotional communications you have opted into.

3. How We Use Your Information

bo88 uses the personal information we collect for clearly defined, legitimate purposes only. We do not sell, rent, or trade your personal data to third parties for commercial gain. Specifically, your data is used to:

• Create and manage your bo88 account, verify your identity, and confirm that you meet the 21+ age requirement before you are permitted to access real-money games.
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported payment methods and maintain accurate financial records.
• Deliver the products and services you request, including cricket betting, BPL and IPL live odds, casino games, crash games, and slot machines.
• Send you important account notifications, transaction confirmations, and security alerts. With your consent, we may also send promotional offers, welcome bonus updates, and seasonal campaigns such as Eid, Pohela Boishakh, or Victory Day specials.
• Detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other unlawful conduct on our platform.

We process your data only when we have a lawful basis to do so — typically your explicit consent, the performance of a contract, a legitimate business interest, or compliance with applicable law. You may withdraw consent at any time by contacting our support team.

4. Sharing Your Information

bo88 does not sell or share your personal information for advertising purposes. We may, however, disclose your data to a limited set of trusted parties when necessary to operate our platform:

• Payment processors and mobile banking partners (bKash, Nagad, Rocket, Upay) who facilitate secure deposit and withdrawal transactions on your behalf.
• Technology service providers including hosting infrastructure, SSL certificate authorities, and cybersecurity monitoring services — all bound by strict confidentiality agreements.
• Regulatory or law enforcement authorities, if we receive a lawful request or are required to comply with a court order, legal process, or applicable regulation.
• Anti-fraud and responsible gaming verification partners who help us identify problem gambling behavior and enforce self-exclusion requests in compliance with our Responsible Gaming obligations.

5. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy, or as required by law. Our standard retention periods are as follows:

• Active account data is retained for the full duration of your account's activity plus a minimum of 5 years after account closure to comply with financial record-keeping requirements.
• Transaction records (deposits, withdrawals, betting history) are retained for a minimum of 7 years to satisfy audit and compliance requirements.
• Identity verification documents are kept for 5 years after the date of account closure, unless a longer period is required by law.
• Marketing preferences and communication logs are retained for 2 years from the date of your last interaction with our platform, unless you request earlier deletion.

6. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit bo88.cam. We use cookies to maintain your session after login, remember your preferences, and gather aggregated analytics data to improve our services. Specifically, bo88 may deploy the following categories of cookies:

• Essential cookies: required for the basic functioning of the site, including keeping you logged in, maintaining your session token, and enabling secure payment flows via bKash or Nagad.
• Preference cookies: used to remember your selected language (English or Bengali), your region (e.g. Dhaka, Chittagong), and any interface customizations you have applied.
• Analytics cookies: help us understand aggregate usage patterns, such as which pages are most visited, how long users spend on cricket betting vs. slot pages, and which payment methods are most popular.
• Security cookies: used to detect and prevent fraudulent login attempts, bot traffic, and other suspicious account activity. These cookies are strictly functional and cannot be disabled without degrading your account security.

7. Your Rights Over Your Personal Data

bo88 respects your rights as a data subject. Regardless of your location within Bangladesh — whether you are based in Dhaka, Sylhet, Khulna, or any other city — you are entitled to the following rights with respect to your personal information held by bo88:

Right of access: you may request a copy of all personal data bo88 holds about you. Right to rectification: if any data is inaccurate, you can ask us to correct it. Right to erasure: subject to our legal retention obligations, you may request deletion of your personal data. Right to object: you can object to us processing your data for marketing purposes at any time. Right to restriction: you may ask us to limit how we process your data while a dispute is being resolved. To exercise any of these rights, contact us at [email protected]. We will respond within 5 business days.

8. Children's Privacy

bo88 is strictly an adults-only platform. Access to real-money betting, live casino, and slot games is permitted only to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal information from individuals under the age of 21.

• If a parent or guardian believes that their child has submitted personal information tobo88 without authorization, they should contact us immediately at [email protected]. We will investigate the matter and, if confirmed, delete all such data from our systems without delay.
• bo88 uses technical age-verification measures during the registration process to prevent underage access. Any account found to belong to a person under 21 will be suspended immediately and all associated funds returned in accordance with our Terms & Conditions.
• We also take commercially reasonable steps to verify that our marketing and promotional communications are not directed at persons under the age of 21.
• If you are under 21 years of age, you must not use bo88's platform, register an account, or attempt to place any bets or wagers. Please visit our Responsible Gaming page for guidance and support resources.

9. International Data Transfers

bo88 primarily stores and processes your data within secure data centre infrastructure. In certain circumstances, data may be processed by our technology service providers in jurisdictions outside Bangladesh. Where such transfers occur, we ensure that appropriate safeguards are in place — including contractual data protection clauses — to maintain a level of protection equivalent to that provided under this Privacy Policy.

We do not transfer your personal data to countries that do not provide an adequate level of data protection without first obtaining your explicit consent or putting in place the necessary contractual protections.

10. Third-Party Links

bo88.cam does not contain links to external third-party websites. All navigation and content links on this site point exclusively to internal pages within the bo88 platform. This Privacy Policy applies solely to bo88.cam and our associated services; we are not responsible for the privacy practices of any other platform or service.

11. Changes to This Privacy Policy

bo88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When material changes are made, we will update the 'Last Updated' date shown at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of bo88's services after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically, particularly before making a deposit or claiming a bonus.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bo88 handles your personal data, please contact our dedicated support team. We are available 24/7 and committed to resolving your privacy concerns promptly and professionally.

Email: [email protected] (plain text — not a clickable link). Our support team typically responds within 5 business days. For urgent account security issues, please include 'URGENT PRIVACY' in the subject line of your message.